How To Fix CRMS4_BSP_SVC003 - Sold-to party of item &2 in service contract &1 differs from portfolio.

CRMS4_BSP_SVC003 - Overview

• Message type: E = Error

• Message class: CRMS4_BSP_SVC - Message class for BSP service contrract items

• Message number: 003

• Message text: Sold-to party of item &2 in service contract &1 differs from portfolio.

What causes this issue?

The sold-to party that has been assigned to item &V2& in service
contract &V1& does not match the sold-to party that has been assigned to
the business solution portfolio.
The sold-to party in a service contract item must match the sold-to
party in the related business solution portfolio.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure that the sold-to party in service contract item &V2& matches
the sold-to party in the business solution portfolio.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_BSP_SVC003 - Sold-to party of item &2 in service contract &1 differs from portfolio. ?

  The SAP error message CRMS4_BSP_SVC003 indicates that there is a mismatch between the sold-to party of a service contract and the portfolio associated with that contract. This error typically arises in the context of service management within SAP CRM (Customer Relationship Management) when trying to process or display a service contract.
  
  Cause:
  
  Mismatch in Sold-to Party: The sold-to party (customer) specified for a particular item in the service contract does not match the sold-to party defined in the portfolio.
  Incorrect Portfolio Assignment: The portfolio assigned to the service contract may not be correctly configured to include the sold-to party of the items in the contract.
  Data Inconsistency: There may be inconsistencies in the master data, such as customer records or portfolio settings.
  
  
  Solution:
  
  Verify Sold-to Party: Check the sold-to party for the service contract and ensure it matches the sold-to party defined in the portfolio. You can do this by navigating to the service contract in