How To Fix CRMS4_BSP_SVC004 - Item &1 in service contract &2 is currently locked.

CRMS4_BSP_SVC004 - Overview

• Message type: E = Error

• Message class: CRMS4_BSP_SVC - Message class for BSP service contrract items

• Message number: 004

• Message text: Item &1 in service contract &2 is currently locked.

What causes this issue?

You cannot process item &V1& in service contract &V2& because this
service contract item is currently being processed by another user. It
is therefore locked for subsequent processing until processing has been
completed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_BSP_SVC004 - Item &1 in service contract &2 is currently locked. ?

  The SAP error message CRMS4_BSP_SVC004 indicates that an item in a service contract is currently locked, which prevents any modifications or actions from being performed on that item. This locking mechanism is typically in place to ensure data integrity and prevent concurrent modifications that could lead to inconsistencies.
  
  Cause:
  
  Concurrent Access: Another user or process is currently accessing or modifying the service contract item, leading to a lock.
  Transaction in Progress: A transaction that involves the service contract item is still in progress, which can cause the item to be locked until the transaction is completed.
  System Lock: The system may have placed a lock on the item due to a previous error or an incomplete transaction.
  
  
  Solution:
  
  Wait and Retry: If the lock is due to another user or process, waiting for a short period and then retrying the operation may resolve the issue.
  Identify the Lock: Use transaction codes like SM12 (to view and manage