How To Fix CRMM_IC_FRAMEWORK101 - Worker session method call error (&1 &2 &3 &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMM_IC_FRAMEWORK - IC framework messages

• Message number: 101

• Message text: Worker session method call error (&1 &2 &3 &4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMM_IC_FRAMEWORK101 - Worker session method call error (&1 &2 &3 &4) ?

  The SAP error message CRMM_IC_FRAMEWORK101 typically indicates a problem with the interaction center framework, specifically related to a worker session method call. This error can occur in various scenarios, such as when there are issues with the configuration, data inconsistencies, or problems with the underlying business logic.
  Causes:
  
  Configuration Issues: Incorrect or incomplete configuration of the Interaction Center (IC) or the underlying business processes.
  Data Inconsistencies: Missing or incorrect data in the database that the framework relies on.
  Authorization Problems: The user may not have the necessary authorizations to perform the action.
  Custom Code Issues: If there are custom enhancements or modifications, they may be causing the error.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the Interaction Center and ensure that all necessary settings are correctly defined.
  Data Validation: Verify the data being processed. Check for any missing or incorrect entries in the relevant tables.
  Authorization Check: Ensure that the user has the necessary authorizations to execute the method call. You can use transaction SU53 to analyze authorization issues.
  Review Custom Code: If there are any custom developments, review the code for potential issues. Debugging the code may help identify the root cause.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. Applying the latest patches or updates may resolve the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with the error details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SLG1 for logging.
  Documentation: Review SAP documentation related to the Interaction Center and the specific business processes involved.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRMM_IC_FRAMEWORK101 error.