How To Fix CRMM_IC_FRAMEWORK010 - Settings built from template; Adjust and save to create

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMM_IC_FRAMEWORK - IC framework messages

• Message number: 010

• Message text: Settings built from template; Adjust and save to create

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMM_IC_FRAMEWORK010 - Settings built from template; Adjust and save to create ?

  The SAP error message CRMM_IC_FRAMEWORK010 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when working with the Interaction Center (IC). This message indicates that the settings for the Interaction Center framework were built from a template, and you need to adjust and save them to create a valid configuration.
  Cause:
  
  Template Settings: The framework settings are currently based on a template and have not been customized or saved as a unique configuration.
  Incomplete Configuration: The system requires specific adjustments to the settings to ensure they meet the business requirements.
  User Permissions: The user may not have the necessary permissions to save changes to the configuration.
  
  Solution:
  
  
  Adjust Settings: Navigate to the relevant configuration area in the SAP CRM system and make the necessary adjustments to the settings. This may involve changing parameters, adding or removing fields, or modifying layout settings.
  
  
  Save Configuration: After making the adjustments, ensure that you save the configuration. This typically involves clicking a "Save" button or using the appropriate menu option to save your changes.
  
  
  Check User Permissions: If you encounter issues saving the configuration, verify that you have the necessary permissions to make changes. You may need to consult with your system administrator to ensure your user role has the appropriate access rights.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for specific guidance on configuring the Interaction Center framework. This can provide insights into best practices and common configurations.
  
  
  Testing: After saving the changes, test the configuration to ensure that it behaves as expected and meets the requirements of your business processes.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP CRM and the Interaction Center to better understand the configuration options available.
  
  By following these steps, you should be able to resolve the CRMM_IC_FRAMEWORK010 error and successfully configure the Interaction Center framework in your SAP CRM system.