How To Fix CRM_WEBREQ_CUST122 - No documents to be converted to UWS/UXP namespace

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 122

• Message text: No documents to be converted to UWS/UXP namespace

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST122 - No documents to be converted to UWS/UXP namespace ?

  The SAP error message CRM_WEBREQ_CUST122: No documents to be converted to UWS/UXP namespace typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the conversion of documents to the UWS (Unified Web Services) or UXP (Unified Experience Platform) namespace. This error can arise due to various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  
  No Documents Available: The most straightforward cause is that there are simply no documents available for conversion. This could be due to a lack of data or documents that meet the criteria for conversion.
  
  
  Configuration Issues: There may be configuration issues in the CRM system that prevent documents from being recognized or processed correctly.
  
  
  Authorization Issues: The user executing the conversion may not have the necessary authorizations to access the documents or perform the conversion.
  
  
  System Errors: There could be underlying system errors or inconsistencies in the database that are preventing the conversion process from executing properly.
  
  
  Incorrect Selection Criteria: The selection criteria used to identify documents for conversion may be too restrictive or incorrectly defined.
  
  
  Solutions:
  
  
  Check Document Availability: Verify that there are indeed documents available for conversion. You can do this by checking the relevant transaction or report in SAP CRM.
  
  
  Review Configuration Settings: Ensure that the configuration settings for document conversion to UWS/UXP are correctly set up. This may involve checking the relevant customizing settings in the SAP system.
  
  
  User Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to access and convert the documents.
  
  
  Adjust Selection Criteria: If applicable, review and adjust the selection criteria used for the conversion process to ensure that it is not too restrictive.
  
  
  System Logs and Traces: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates that could resolve the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for CRM and UWS/UXP for more detailed information on document conversion processes.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error message, as other users may have encountered and resolved similar issues.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve unexpected errors.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_WEBREQ_CUST122 error in your SAP CRM system.