How To Fix CRM_WEBREQ_CUST121 - &1 documents not converted due to serious error

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 121

• Message text: &1 documents not converted due to serious error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST121 - &1 documents not converted due to serious error ?

  The SAP error message CRM_WEBREQ_CUST121 indicates that there was a serious error during the conversion of documents in the CRM (Customer Relationship Management) system. This error typically occurs when there are issues with the data or configuration that prevent the system from processing the documents correctly.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the documents that are being processed.
  
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to conversion errors.
  Authorization Problems: The user or process attempting to convert the documents may not have the necessary authorizations.
  System Bugs: There may be bugs or issues in the version of SAP CRM being used that affect document processing.
  Integration Issues: Problems with integration between different SAP modules or external systems can also lead to this error.
  
  Solutions:
  
  Check Data Integrity: Review the documents that are failing to convert for any missing or inconsistent data. Ensure that all required fields are populated correctly.
  Review