How To Fix CRM_WEBREQ_CUST119 - &1 documents converted incorrectly


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

  • Message number: 119

  • Message text: &1 documents converted incorrectly

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_WEBREQ_CUST119 - &1 documents converted incorrectly ?

    The SAP error message CRM_WEBREQ_CUST119 typically indicates that there is an issue with the conversion of documents in the SAP CRM system, particularly when dealing with web requests or transactions. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying business logic.

    Causes:

    1. Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect fields in the documents.
    2. Configuration Issues: Incorrect configuration settings in the CRM system or in the web application that interfaces with it can lead to conversion errors.
    3. Custom Code: If there are custom enhancements or modifications in the CRM system, they may not be handling the document conversion correctly.
    4. Version Compatibility: Issues may arise if there are compatibility problems between different versions of SAP components or between SAP and third-party applications.
    5. Authorization Issues: Lack of proper authorizations for the user or the system trying to perform the conversion can also lead to errors.

    Solutions:

    1. Check Data Integrity: Review the data being processed for any inconsistencies or missing fields. Ensure that all required fields are populated correctly.
    2. Review Configuration Settings: Verify the configuration settings in the CRM system and ensure they are set up correctly for document conversion.
    3. Debug Custom Code: If there are custom enhancements, debug the code to identify any issues that may be causing the conversion to fail.
    4. Check Logs: Review the application logs and system logs for any additional error messages or warnings that may provide more context about the issue.
    5. Test with Different Data: Try to replicate the issue with different sets of data to see if the problem persists, which can help isolate the cause.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
    7. User Authorizations: Ensure that the user has the necessary authorizations to perform the document conversion.

    Related Information:

    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
    • Documentation: Review the official SAP documentation related to CRM web requests and document processing for additional insights.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_WEBREQ_CUST119 error message.

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