How To Fix CRM_WEBREQ_CUST117 - Test run: &1 documents to be converted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 117

• Message text: Test run: &1 documents to be converted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST117 - Test run: &1 documents to be converted ?

  The SAP error message CRM_WEBREQ_CUST117 typically indicates that there are documents in a test run that need to be converted, and it provides a count of those documents. This error is often encountered in the context of CRM (Customer Relationship Management) systems when performing operations that involve document processing, such as data migration or system upgrades.
  Cause:
  
  Test Run Mode: The error suggests that the operation is being executed in test mode, which is designed to simulate the process without making actual changes. The system identifies that there are documents that would be affected if the operation were to be executed in production mode.
  Pending Documents: There may be documents that are pending conversion or processing, which need to be addressed before the operation can be completed successfully.
  Configuration Issues: There could be configuration settings that are not properly set up, leading to the inability to process the documents.
  
  Solution:
  
  Review the Test Run: Check the details of the test run to understand which documents are pending conversion. This can usually be done by reviewing logs or output messages generated during the test run.
  Execute in Production Mode: If the test run is successful and you are ready to proceed, you may need to execute the operation in production mode. Ensure that you have the necessary authorizations and that the system is prepared for the changes.
  Address Pending Documents: Investigate the documents that are pending conversion. This may involve:
  
  Checking for any errors or issues with the documents.
  Ensuring that all required data is available and correctly formatted.
  Making any necessary adjustments to the documents or their statuses.
  
  
  Configuration Check: Review the configuration settings related to document processing in your CRM system. Ensure that all necessary parameters are correctly set up to allow for the conversion of documents.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message. SAP Notes often contain patches, updates, or specific instructions for resolving known issues.
  Documentation: Refer to the official SAP documentation for CRM and the specific transaction or process you are working with. This can provide context and guidance on how to handle document conversions.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for assistance. They may have more specific tools or insights to help resolve the issue.
  
  By following these steps, you should be able to address the CRM_WEBREQ_CUST117 error and successfully process the documents in question.