How To Fix CRM_WEBREQ_CUST113 - Conversion of BSP link IDs for request categories; date: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 113

• Message text: Conversion of BSP link IDs for request categories; date: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST113 - Conversion of BSP link IDs for request categories; date: &1 ?

  The SAP error message CRM_WEBREQ_CUST113 typically occurs in the context of the SAP CRM (Customer Relationship Management) system when there is an issue with the conversion of BSP (Business Server Pages) link IDs for request categories. This error can arise during the processing of web requests, particularly when there are inconsistencies or misconfigurations in the BSP applications or the request categories.
  Cause:
  
  Configuration Issues: The error may be caused by incorrect or incomplete configuration of the BSP applications or the request categories in the SAP CRM system.
  Missing or Inactive BSP Applications: If the BSP applications that are supposed to handle the request categories are missing or inactive, this can lead to conversion errors.
  Data Inconsistencies: There may be inconsistencies in the data related to the request categories or the BSP link IDs.
  Transport Issues: If there have been recent transports that included changes to BSP applications or request categories, it could lead to this error if the transport was not successful or was incomplete.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the BSP applications and request categories in the SAP CRM system. Ensure that all necessary settings are correctly configured.
  Activate BSP Applications: Ensure that the relevant BSP applications are active. You can check this in the transaction SE80 (Object Navigator) or BSP_APPLICATION transaction.
  Data Consistency Check: Perform a consistency check on the data related to the request categories. This may involve checking for missing entries or inconsistencies in the database.
  Review Transport Logs: If the error occurred after a transport, review the transport logs to ensure that all objects were transported correctly and that there were no errors during the transport process.
  Debugging: If the issue persists, consider debugging the BSP application to identify the exact point of failure. This may require technical expertise in SAP development.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  BSP Applications: Business Server Pages are used in SAP for web-based applications. Understanding how they work and how they are configured can help in troubleshooting issues.
  Request Categories: These are used in SAP CRM to categorize different types of requests. Familiarity with how these categories are set up and used can provide insights into potential issues.
  SAP Community: Engaging with the SAP Community forums can provide additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.