How To Fix CRM_WEBREQ_CUST112 - &1 request categories (services) not converted due to serious error

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 112

• Message text: &1 request categories (services) not converted due to serious error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST112 - &1 request categories (services) not converted due to serious error ?

  The SAP error message CRM_WEBREQ_CUST112 indicates that there is an issue with the conversion of request categories (services) in the SAP CRM system. This error typically arises when there are inconsistencies or configuration issues in the system that prevent the proper processing of web requests.
  Causes:
  
  Configuration Issues: There may be incorrect or incomplete configuration settings in the CRM system related to the request categories or services.
  Data Inconsistencies: The data associated with the request categories may be inconsistent or corrupted, leading to conversion failures.
  Missing Customization: Required customizations or enhancements may not be implemented, which can lead to errors during the request processing.
  Authorization Issues: The user or system may lack the necessary authorizations to access or convert the request categories.
  System Bugs: There may be bugs or issues in the specific version of SAP CRM being used.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the request categories in the CRM system. Ensure that all necessary settings are correctly defined.
  Data Validation: Validate the data associated with the request categories to ensure there are no inconsistencies or corruption. This may involve checking the database entries or using transaction codes to analyze the data.
  Implement Customizations: If there are any required customizations or enhancements that have not been implemented, work with your development team to ensure they are in place.
  Review Authorizations: Check the authorization settings for the user or system that is encountering the error. Ensure that the necessary permissions are granted.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If you have access to the development environment, consider debugging the process to identify the exact point of failure and gather more information about the error.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in analyzing the request categories.
  SAP Documentation: Review the official SAP documentation for CRM and web request processing to understand the expected configurations and processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the CRM_WEBREQ_CUST112 error and implement an appropriate solution.