How To Fix CRM_WEBREQ_CUST111 - Update run: &1 request categories to be converted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 111

• Message text: Update run: &1 request categories to be converted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST111 - Update run: &1 request categories to be converted ?

  The SAP error message CRM_WEBREQ_CUST111 typically indicates that there is an issue with the update run related to request categories in the SAP CRM system. This error often arises during the processing of web requests, particularly when there are inconsistencies or issues with the request categories that need to be converted.
  Cause:
  
  Inconsistent Request Categories: The error may occur if there are request categories in the system that are not properly defined or are inconsistent with the expected configuration.
  Missing Customization: If the necessary customization for the request categories has not been completed, it can lead to this error.
  Data Migration Issues: If data has been migrated from another system or if there have been changes in the request categories, it may lead to discrepancies.
  System Upgrade: After an upgrade, certain configurations may not be compatible with the new version, leading to this error.
  
  Solution:
  
  Check Request Categories: Review the request categories in the system to ensure they are correctly defined and configured. You can do this by navigating to the relevant customizing settings in the SAP CRM system.
  Run the Update Program: Execute the update program that is responsible for converting the request categories. This can often be done through transaction codes like CRMD_ORDER or specific programs designed for this purpose.
  Review Customizing Settings: Ensure that all necessary customizing settings for the request categories are completed. This includes checking the configuration in the CRM customizing (transaction SPRO).
  Data Consistency Check: Perform a data consistency check to identify any inconsistencies in the request categories. This can help pinpoint the exact issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SPRO, and others that may help in troubleshooting and resolving the issue.
  Documentation: Review SAP documentation related to CRM request categories and update runs for more detailed guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRM_WEBREQ_CUST111 error and implement a solution to resolve it.