How To Fix CRM_WEBREQ_CUST109 - &1 request categories (services) converted incorrectly


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

  • Message number: 109

  • Message text: &1 request categories (services) converted incorrectly

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_WEBREQ_CUST109 - &1 request categories (services) converted incorrectly ?
    The SAP error message CRM_WEBREQ_CUST109 indicates that there is an issue with the conversion of request categories (services) in the CRM WebRequest. This error typically arises when there is a mismatch or inconsistency in the configuration of request categories in the SAP CRM system.
    
    Cause:
    Configuration Issues: The request categories may not be properly configured in the system. This can happen if there are missing or incorrect entries in the customizing settings for request categories. Data Inconsistency: There may be inconsistencies in the data related to the request categories, such as missing or incorrect mappings between the request categories and the services. Custom Development: If there are custom developments or enhancements in the CRM system, they might not be handling the request categories correctly. Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), there might have been issues during the transport process.
    Solution: Check Configuration: Go to the customizing

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