How To Fix CRM_WEBREQ_CUST108 - &1 request categories (services) successfully converted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 108

• Message text: &1 request categories (services) successfully converted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST108 - &1 request categories (services) successfully converted ?

  The SAP error message CRM_WEBREQ_CUST108 typically indicates an issue related to the conversion of request categories (services) in the SAP CRM (Customer Relationship Management) system. This error message is often encountered when there are problems with the configuration or data related to the request categories.
  Cause:
  
  Configuration Issues: The request categories may not be properly configured in the system. This could include missing or incorrect settings in the customizing settings for CRM Web Requests.
  Data Inconsistencies: There may be inconsistencies or missing data in the request categories that prevent successful conversion.
  Authorization Issues: The user may not have the necessary authorizations to perform the conversion of request categories.
  System Bugs: There could be bugs or issues in the specific version of SAP CRM being used.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for request categories in the SAP CRM system. Ensure that all necessary settings are correctly defined.
  
  Navigate to the customizing settings for CRM Web Requests and verify the request category configurations.
  
  
  
  Data Validation: Check the data associated with the request categories. Ensure that all required fields are filled out and that there are no inconsistencies.
  
  Use transaction codes like CRMD_ORDER to review the request categories and their details.
  
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the conversion. This can be checked in the user roles and profiles.
  
  Use transaction code SU01 to review user authorizations.
  
  
  
  Review Logs: Check the application logs for more detailed error messages that may provide additional context about the issue.
  
  Use transaction code SLG1 to view application logs related to CRM.
  
  
  
  SAP Notes and Support: Search for relevant SAP Notes that may address this specific error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Use the SAP Support Portal to search for CRM_WEBREQ_CUST108.
  
  
  
  Consult Documentation: Review the official SAP documentation for CRM Web Requests to ensure that all necessary steps and configurations have been followed.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SLG1, and SPRO for configuration.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Testing: After making any changes, perform thorough testing to ensure that the request categories are now converting successfully without errors.
  
  By following these steps, you should be able to identify the cause of the CRM_WEBREQ_CUST108 error and implement a solution to resolve it.