How To Fix CRM_WEBREQ_CUST107 - Test run: &1 request categories to be converted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 107

• Message text: Test run: &1 request categories to be converted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST107 - Test run: &1 request categories to be converted ?

  The SAP error message CRM_WEBREQ_CUST107 typically occurs in the context of the SAP Customer Relationship Management (CRM) system when there is an issue related to the conversion of request categories during a test run. This error indicates that there are a certain number of request categories that need to be converted, but the system is unable to complete this process successfully.
  Cause:
  The error can be caused by several factors, including:
  
  
  Configuration Issues: There may be misconfigurations in the request categories or in the CRM system settings that prevent the conversion from being executed properly.
  
  
  Data Inconsistencies: There could be inconsistencies or missing data in the request categories that need to be addressed before the conversion can take place.
  
  
  Authorization Issues: The user executing the conversion may not have the necessary authorizations to perform the operation.
  
  
  System Errors: There may be underlying system errors or bugs that are preventing the conversion process from completing.
  
  
  Solution:
  To resolve the CRM_WEBREQ_CUST107 error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings for the request categories in the CRM system. Ensure that all necessary settings are correctly defined.
  
  
  Data Validation: Validate the data associated with the request categories. Look for any inconsistencies or missing information that may be causing the conversion to fail.
  
  
  Authorization Check: Ensure that the user executing the conversion has the appropriate authorizations. You may need to consult with your SAP security team to verify this.
  
  
  Run in Production Mode: If you are currently in a test run mode, consider running the conversion in production mode to see if the issue persists.
  
  
  Check Logs: Review the system logs for any additional error messages or warnings that may provide more context about the failure.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or fixes available.
  
  
  Consult Documentation: Refer to the official SAP documentation for CRM and the specific transaction or process you are working with to ensure that you are following the correct procedures.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in CRM that may be related to request categories and their conversion.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing Environment: If possible, replicate the issue in a testing environment to troubleshoot without affecting production data.
  
  By following these steps, you should be able to identify the cause of the CRM_WEBREQ_CUST107 error and implement a solution to resolve it.