How To Fix CRM_WEBREQ_CUST124 - &1 documents not to be converted since they are not linked to an order

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 124

• Message text: &1 documents not to be converted since they are not linked to an order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST124 - &1 documents not to be converted since they are not linked to an order ?

  The SAP error message CRM_WEBREQ_CUST124 indicates that certain documents cannot be converted because they are not linked to an order. This typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to process or convert web requests or service requests that are expected to be associated with a specific order.
  
  Cause:
  
  
  Missing Order Link: The primary cause of this error is that the documents (e.g., service requests, quotations, etc.) you are trying to convert do not have a valid link to an order in the system. This could happen if:
  
  The document was created independently without being associated with an order.
  The order was deleted or is no longer valid.
  There was an error during the document creation process that prevented the order link from being established.
  
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that dictate how documents are linked to orders. If these settings are not correctly configured,