How To Fix CRM_WEBREQ_CUST034 - View &1 determined by business add-in is not valid; standard view is used

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 034

• Message text: View &1 determined by business add-in is not valid; standard view is used

What causes this issue?

There is no entry in the validity area of the processed Web request for
view &v1& of request category &v2& determined by implementing BADI
definition 'CRM_SRV_CHANGEVIEW'. The relevant date for this is creation
date &v3&.

System Response

The standard view &v4& is used and not the view determined in the
Business Add-In.

How to fix this error?

Check whether the override in the BAdI implementation is set correctly.
If view &v1& should appear, you must create an appropriate entry for
this view in the validity area in the IMG activity <LS>Define Request
Categories</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST034 - View &1 determined by business add-in is not valid; standard view is used ?

  The SAP error message CRM_WEBREQ_CUST034 indicates that a view determined by a Business Add-In (BAdI) is not valid, and as a result, the system defaults to using the standard view. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when customizing or extending the functionality of the CRM web interface.
  
  Cause:
  
  Invalid BAdI Implementation: The BAdI implementation that is supposed to provide a custom view is either not active, incorrectly implemented, or does not return a valid view.
  
  Configuration Issues: There may be issues in the configuration settings related to the BAdI or the views it is supposed to provide.
  Missing or Incorrect Data: The data required for the BAdI to function correctly may be missing or incorrect, leading to the inability to determine a valid view.
  Version Compatibility: The BAdI implementation may not be compatible with the current version of the SAP system or the specific CRM application being used.
  
  
  Solution:
  
  
  Check