How To Fix CRM_WEBREQ_CUST033 - Request category group &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 033

• Message text: Request category group &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST033 - Request category group &1 does not exist ?

  The SAP error message CRM_WEBREQ_CUST033 indicates that the request category group specified in the system does not exist. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with web requests or service requests.
  
  Cause:
  The error can be caused by several factors:
  
  Incorrect Configuration: The request category group may not have been defined in the system, or it may have been deleted or not properly configured.
  Typographical Error: There may be a typo in the request category group name when it is being referenced in the system.
  Missing Customization: The necessary customization for the request category group may not have been completed in the SAP CRM system.
  Transport Issues: If the configuration was transported from another system, it may not have been transported correctly, leading to missing entries.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the SAP CRM configuration settings and verify if the request category