How To Fix CRM_WEBREQ_CUST035 - No transaction types found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

  • Message number: 035

  • Message text: No transaction types found

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_WEBREQ_CUST035 - No transaction types found ?

    The SAP error message CRM_WEBREQ_CUST035: No transaction types found typically occurs in the SAP CRM (Customer Relationship Management) system when a user attempts to create or process a web request, but the system cannot find any valid transaction types associated with the request. This can happen for several reasons, and here are some common causes, solutions, and related information:

    Causes:

    1. Missing Configuration: The transaction types may not be configured in the system. This can happen if the necessary settings have not been completed in the customizing settings.
    2. Authorization Issues: The user may not have the necessary authorizations to access the transaction types.
    3. Incorrect Settings: The settings for the web request or the CRM system may be incorrectly configured, leading to the inability to find transaction types.
    4. Data Inconsistency: There may be inconsistencies in the data or missing entries in the relevant tables that define transaction types.

    Solutions:

    1. Check Configuration:

      • Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for CRM Web Requests.
      • Ensure that transaction types are defined and properly configured. You can check under:
        • CRM > Transactions > Define Transaction Types.
      • Make sure that the transaction types are active and assigned to the relevant business processes.
    2. Verify Authorizations:

      • Check the user roles and authorizations to ensure that the user has the necessary permissions to access the transaction types.
      • Use transaction code SU53 to analyze authorization issues after the error occurs.
    3. Check Web Request Settings:

      • Review the settings for the web request in the CRM system to ensure that they are correctly set up.
      • Ensure that the web request is linked to the appropriate transaction types.
    4. Data Consistency Check:

      • Use transaction codes like SE11 to check the relevant database tables for transaction types and ensure that the data is consistent.
      • You may also want to run consistency checks or reports to identify any discrepancies.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to CRM web requests and transaction types for any specific guidance or known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SU01 (for user management), and SE11 (for data dictionary).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or CRM support team for further assistance.

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