How To Fix CRM_UIU_SRQM_COMMON102 - Incident &1 cannot be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_SRQM_COMMON -

• Message number: 102

• Message text: Incident &1 cannot be locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_SRQM_COMMON102 - Incident &1 cannot be locked ?

  The SAP error message "CRM_UIU_SRQM_COMMON102 Incident &1 cannot be locked" typically occurs in the SAP Customer Relationship Management (CRM) system when there is an attempt to lock an incident (or service request) for editing or processing, but the system is unable to do so. This can happen for several reasons:
  Causes:
  
  
  Concurrent Access: Another user or process may already have the incident locked for editing. SAP uses locking mechanisms to prevent data inconsistencies when multiple users try to access the same data simultaneously.
  
  
  System Configuration: There may be configuration settings in the SAP system that affect how incidents are locked and accessed.
  
  
  Database Issues: There could be underlying database issues that prevent the locking mechanism from functioning correctly.
  
  
  User Authorizations: The user attempting to lock the incident may not have the necessary authorizations to do so.
  
  
  Technical Issues: There may be technical issues or bugs in the SAP system that are causing the locking mechanism to