How To Fix CRM_UIU_SRQM_COMMON100 - Service ticket already locked by &1

CRM_UIU_SRQM_COMMON100 - Overview

• Message type: E = Error

• Message class: CRM_UIU_SRQM_COMMON -

• Message number: 100

• Message text: Service ticket already locked by &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_SRQM_COMMON100 - Service ticket already locked by &1 ?

  The SAP error message "CRM_UIU_SRQM_COMMON100 Service ticket already locked by &1" typically occurs in the SAP Customer Relationship Management (CRM) system when a service ticket is being accessed or modified by multiple users or processes simultaneously. This locking mechanism is in place to prevent data inconsistencies and ensure that only one user can make changes to a service ticket at a time.
  
  Cause:
  
  Concurrent Access: Another user or process is currently editing the service ticket, which causes the system to lock it for further modifications.
  Session Timeout: If a user has left a session open for an extended period, the system may still consider the ticket locked.
  Background Jobs: A background job or process may be holding a lock on the service ticket.
  System Errors: Occasionally, system errors or bugs can lead to improper locking behavior.
  
  
  Solution:
  
  Wait and Retry: If another user is editing the ticket, wait for them to finish and then try again.
  Check Lock