How To Fix CRM_UIU_SRQM_COMMON059 - Unlock the incident

CRM_UIU_SRQM_COMMON059 - Overview

• Message type: E = Error

• Message class: CRM_UIU_SRQM_COMMON -

• Message number: 059

• Message text: Unlock the incident

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_SRQM_COMMON059 - Unlock the incident ?

  The SAP error message "CRM_UIU_SRQM_COMMON059 Unlock the incident" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to an incident or service request that is locked and cannot be processed further. This can happen for various reasons, such as a user not having the necessary permissions, or the incident being locked due to a previous operation that did not complete successfully.
  
  Cause:
  
  Locked Incident: The incident or service request is locked, possibly due to a previous transaction that did not complete properly.
  User Permissions: The user may not have the necessary permissions to unlock or modify the incident.
  System Errors: There may be underlying system errors or inconsistencies that are causing the incident to remain locked.
  
  
  Solution:
  
  
  Unlock the Incident:
  
  Use transaction code SM12 to check for any locked entries in the system. You can search for the user ID or the specific object that is locked.
  If you find