How To Fix CRM_UIU_BP_DATA009 - Communication details are not supported for this communication channel

CRM_UIU_BP_DATA009 - Overview

• Message type: E = Error

• Message class: CRM_UIU_BP_DATA -

• Message number: 009

• Message text: Communication details are not supported for this communication channel

What causes this issue?

The input help accesses communication details for communication channels
available in the main address and communication data. The supported
communication channels are e-mail, telephone, and fax. Other
communication channels are not supported.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_UIU_BP_DATA009 - Details

• The SAP error message CRM_UIU_BP_DATA009 indicates that there is an issue with the communication details for a specific communication channel in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is unable to find or support the communication details for a business partner (BP) in the context of the specified communication channel.
  
  Cause:
  
  Missing Communication Details: The business partner may not have the necessary communication details (like email, phone number, etc.) defined for the specific communication channel.
  Incorrect Configuration: The communication channel may not be properly configured in the system, leading to a mismatch between the expected and actual data.
  Data Inconsistency: There may be inconsistencies in the data related to the business partner or the communication channel.
  Authorization Issues: The user may not have the necessary authorizations to access the communication details for the business partner.
  
  
  Solution:
  
  
  Check Business Partner Data:
  
  Navigate to the business partner master data in the SAP system.
  Verify