How To Fix CRM_UIU_BP_DATA010 - No values available until address for the contact person is confirmed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BP_DATA -

• Message number: 010

• Message text: No values available until address for the contact person is confirmed

What causes this issue?

An address for the contact person relationship has been selected, but
not yet confirmed and therefore the value help for the 'Communication
Details' field in the Marketing Permissions assignment block does not
display any of the communication data maintained for the address.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Confirm the address selection for the contact person relationship by
selecting the 'Back' button and then navigate back to the contact person
page and the value help for the 'Communication Details' field properly
displays the communication data maintained for the address based on the
communication channel selected.
An alternative is to deselect the address for the contact person
relationship and enter the communication data for the contact person
directly and the value help for the 'Communication Details' field
properly displays the communication data maintained for the contact
person based on the communication channel selected.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BP_DATA010 - No values available until address for the contact person is confirmed ?

  The SAP error message "CRM_UIU_BP_DATA010: No values available until address for the contact person is confirmed" typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the address data of a business partner (BP) or contact person. This error indicates that the system cannot retrieve or display certain values because the address information for the specified contact person has not been confirmed or is incomplete.
  Cause:
  
  Incomplete Address Data: The address for the contact person may not be fully maintained or is missing critical information.
  Unconfirmed Address: The address might be in a state that requires confirmation before it can be used in transactions.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between CRM and ERP).
  Authorization Issues: The user may not have the necessary authorizations to view or confirm the address data.
  
  Solution:
  
  
  Check Address Data:
  
  Navigate to the business partner (BP) or contact person in the CRM system.
  Verify that all required address fields (such as street, city, postal code, country) are filled out correctly.
  If any fields are missing, complete the address information.
  
  
  
  Confirm Address:
  
  If the address is marked as unconfirmed, you may need to confirm it. This can usually be done in the business partner maintenance transaction (e.g., transaction code BP).
  Look for an option to confirm or validate the address.
  
  
  
  Data Synchronization:
  
  If the issue persists, check for any data synchronization issues between the CRM and other systems (like SAP ERP).
  Ensure that the data is consistent across systems.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to view and confirm address data.
  If not, contact your system administrator to adjust the user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more specific guidance related to your version of SAP CRM.
  
  
  
  Contact SAP Support:
  
  If the problem cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for maintaining business partner data.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to resolve the error and ensure that the address for the contact person is confirmed, allowing the system to retrieve the necessary values.