How To Fix CRM_UIU_BP_DATA008 - Communication details do not exist; choose an entry from the value help

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BP_DATA -

• Message number: 008

• Message text: Communication details do not exist; choose an entry from the value help

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BP_DATA008 - Communication details do not exist; choose an entry from the value help ?

  The SAP error message "CRM_UIU_BP_DATA008: Communication details do not exist; choose an entry from the value help" typically occurs in the SAP Customer Relationship Management (CRM) module when a user is trying to access or enter communication details (like phone numbers, email addresses, etc.) for a Business Partner (BP), but the system cannot find any existing communication data for that BP.
  Cause:
  
  Missing Communication Data: The Business Partner may not have any communication details (like phone numbers or email addresses) maintained in the system.
  Incorrect Business Partner Selection: The user may have selected a Business Partner that does not have any communication details associated with it.
  Authorization Issues: The user may not have the necessary authorizations to view or edit the communication details for the selected Business Partner.
  Data Inconsistency: There may be inconsistencies or issues in the underlying data that prevent the system from retrieving the communication details.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Navigate to the Business Partner transaction (e.g., BP) and check if the communication details are maintained for the selected Business Partner.
  If not, add the necessary communication details (like phone numbers, email addresses, etc.) to the Business Partner record.
  
  
  
  Use Value Help:
  
  When prompted with the error, use the value help (F4) to select a different Business Partner that has communication details maintained.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and edit communication details for Business Partners. This may require coordination with your SAP security team.
  
  
  
  Data Consistency Check:
  
  If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP Basis or technical team to investigate any underlying issues in the database.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on maintaining Business Partner communication data.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) to maintain communication details.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully manage communication details for Business Partners in SAP CRM.