How To Fix CRM_UIU_BP_DATA011 - No values available until data for the contact person is confirmed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BP_DATA -

• Message number: 011

• Message text: No values available until data for the contact person is confirmed

What causes this issue?

Data for the contact person relationship has been entered, but not yet
confirmed and therefore the value help for the 'Communication Details'
field in the Marketing Permissions assignment block does not display any
of the communication data maintained for the contact person.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Confirm the data entered for the contact person relationship by
selecting the 'Back' button and then navigate back to the contact person
page and the value help for the 'Communication Details' field properly
displays the communication data maintained for the contact person based
on the communication channel selected.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BP_DATA011 - No values available until data for the contact person is confirmed ?

  The SAP error message "CRM_UIU_BP_DATA011: No values available until data for the contact person is confirmed" typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the data related to a business partner's contact person. This error indicates that the system is unable to retrieve or display information because the necessary data for the contact person has not been confirmed or is incomplete.
  Causes:
  
  Incomplete Data Entry: The contact person's data may not have been fully entered or saved in the system.
  Data Confirmation: The contact person’s data might require confirmation or approval before it can be used in transactions.
  Business Partner Status: The business partner or contact person may be in a status that prevents data retrieval (e.g., inactive or blocked).
  Authorization Issues: The user may not have the necessary authorizations to view the contact person's data.
  System Configuration: There may be configuration settings in the CRM system that affect how contact person data is handled.
  
  Solutions:
  
  Check Data Entry: Verify that all required fields for the contact person have been filled out correctly. Ensure that the data is saved properly.
  Confirm Data: If the contact person’s data requires confirmation, follow the necessary steps to confirm or approve the data in the system.
  Review Business Partner Status: Check the status of the business partner and the contact person. If they are inactive or blocked, you may need to reactivate or unblock them.
  User Authorizations: Ensure that the user has the appropriate authorizations to access the contact person’s data. If not, contact your system administrator to adjust the permissions.
  Consult Configuration Settings: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to business partners and contact persons.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage and check the details of business partners and their contact persons.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for CRM regarding business partner management and contact person data handling for more detailed guidance.
  
  If the problem continues after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further assistance.