How To Fix CRM_UBB_PREBILLING253 - No resources available for asynchronous processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_PREBILLING - Messages for Prebilling

• Message number: 253

• Message text: No resources available for asynchronous processing

What causes this issue?

You have selected the asynchronous mode for prebilling the pool
contracts.
The program triggers consecutive tasks for prebilling of the first
relevant billing request item for each billing request item in the
selected pool contracts. It does not, however, wait for completion of a
task before starting the next task.
System resources are required to process tasks. There are currently no
available resources for the current prebilling run.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Restart the prebilling run. If the error occurs again, contact your
system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_PREBILLING253 - No resources available for asynchronous processing ?

  The SAP error message CRM_UBB_PREBILLING253 indicates that there are no resources available for asynchronous processing in the context of pre-billing in the SAP Customer Relationship Management (CRM) module. This error typically arises when the system is unable to allocate the necessary resources to process a request asynchronously, which can be due to various reasons.
  Causes:
  
  System Load: The system may be under heavy load, leading to a shortage of available resources for processing.
  Configuration Issues: There may be misconfigurations in the background processing settings or in the CRM system itself.
  Queue Management: The background processing queues may be full or not properly managed, preventing new requests from being processed.
  Job Scheduling: There may be issues with job scheduling in the SAP system, leading to a backlog of jobs that need to be processed.
  Technical Limitations: There may be limitations in the number of parallel processes that can be executed, which can lead to resource unavailability.
  
  Solutions:
  
  Check System Load: Monitor the system performance and load. If the system is under heavy load, consider optimizing the workload or scheduling jobs during off-peak hours.
  Review Background Jobs: Use transaction codes like SM37 to check for any long-running or stuck background jobs. If necessary, terminate or adjust these jobs.
  Adjust Configuration: Review the configuration settings for background processing in the SAP system. Ensure that the settings are optimized for your business needs.
  Increase Resources: If the system is consistently running out of resources, consider increasing the hardware resources (CPU, memory) allocated to the SAP system.
  Check Queue Management: Use transaction SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to check the status of queues. Clear any stuck messages if necessary.
  Job Scheduling: Review the job scheduling settings and ensure that jobs are scheduled appropriately to avoid conflicts and resource contention.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SMQ1/SMQ2 (Queue Monitoring), and SM21 (System Log) for troubleshooting.
  SAP Documentation: Refer to the official SAP documentation for CRM and background processing for more detailed guidance on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.