How To Fix CRM_UBB_PREBILLING300 - Usage volume for usage function &1 and category &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_PREBILLING - Messages for Prebilling

• Message number: 300

• Message text: Usage volume for usage function &1 and category &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_PREBILLING300 - Usage volume for usage function &1 and category &2 does not exist ?

  The SAP error message CRM_UBB_PREBILLING300 indicates that there is an issue with the usage volume for a specific usage function and category in the context of billing or invoicing within the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is unable to find the required usage data for the specified parameters.
  Cause:
  
  Missing Usage Data: The primary cause of this error is that there is no usage volume recorded for the specified usage function (&1) and category (&2). This could happen if the usage data has not been entered or if it has been deleted.
  Incorrect Configuration: There may be a configuration issue where the usage function or category is not set up correctly in the system.
  Data Synchronization Issues: If the data is supposed to be pulled from another system (like ERP), there may be synchronization issues leading to missing data.
  Incorrect Parameters: The parameters being passed to the function may be incorrect, leading to the system looking for data that does not exist.
  
  Solution:
  
  Check Usage Data: Verify that the usage data for the specified usage function and category exists in the system. You can do this by navigating to the relevant transaction or report that displays usage data.
  Enter Missing Data: If the usage data is indeed missing, you will need to enter the required usage volume for the specified function and category.
  Review Configuration: Check the configuration settings for the usage function and category in the SAP system. Ensure that they are set up correctly and that all necessary parameters are defined.
  Data Synchronization: If the data is expected to come from another system, ensure that the data transfer processes are functioning correctly and that the data is being synchronized as expected.
  Parameter Validation: Review the parameters being used in the transaction or function call that triggered the error. Ensure that they are correct and correspond to existing usage data.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or others related to billing and usage data to investigate further.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to usage-based billing and the specific configuration of usage functions and categories.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.