How To Fix CRM_UBB_PREBILLING252 - Initialization of the server to use is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_PREBILLING - Messages for Prebilling

• Message number: 252

• Message text: Initialization of the server to use is not possible

What causes this issue?

The server reset needed for asynchronous processing has failed. The
reset is performed once at the beginning of the program.

System Response

The system terminates processing. This problem can occur temporarily due
to low system resources.

How to fix this error?

Restart the report. If the error occurs again, inform your system
administrator.
As the system administrator, you must check whether the application
servers to be used are available. Choose the servers using the
<ZK>Logon/Server Group</> report parameter.
If the servers are available, check whether free work processes are
available on the servers.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_PREBILLING252 - Initialization of the server to use is not possible ?

  The SAP error message CRM_UBB_PREBILLING252 indicates that there is an issue with the initialization of the server that is required for pre-billing processes in the SAP Customer Relationship Management (CRM) system. This error can occur due to various reasons, including configuration issues, connectivity problems, or missing authorizations.
  Possible Causes:
  
  Server Configuration Issues: The server that is supposed to handle the pre-billing process may not be configured correctly in the system.
  Network Connectivity Problems: There may be network issues preventing the CRM system from connecting to the required server.
  Authorization Issues: The user or process attempting to initialize the server may not have the necessary authorizations.
  Service Availability: The required service on the server may not be running or may be down for maintenance.
  Incorrect Parameters: The parameters or settings used to initialize the server may be incorrect or incomplete.
  
  Solutions:
  
  
  Check Server Configuration:
  
  Verify the configuration settings for the server in the SAP system. Ensure that the server is correctly defined and that all necessary parameters are set.
  
  
  
  Network Connectivity:
  
  Test the network connection to the server. Ensure that there are no firewalls or network issues blocking access to the server.
  
  
  
  User Authorizations:
  
  Check the authorizations of the user or process that is trying to initialize the server. Ensure that they have the necessary permissions to access the server.
  
  
  
  Service Status:
  
  Confirm that the required service on the server is up and running. If it is down, restart the service or contact the system administrator for assistance.
  
  
  
  Review Logs:
  
  Check the application logs and system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP frequently releases updates and patches that can resolve known issues.
  
  
  
  Consult Documentation:
  
  Review the official SAP documentation for CRM pre-billing processes to ensure that all necessary steps and configurations have been followed.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Community Forums: Check SAP community forums or other online resources where other users may have encountered similar issues and shared their solutions.
  
  By following these steps, you should be able to diagnose and resolve the CRM_UBB_PREBILLING252 error in your SAP system.