How To Fix CRM_UBB_PREBILLING251 - No confirmation from task &1 (pool contract &2, BRI &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_PREBILLING - Messages for Prebilling

• Message number: 251

• Message text: No confirmation from task &1 (pool contract &2, BRI &3)

What causes this issue?

You have selected the asynchronous mode for prebilling or redistribution
of pool contracts.
During this, the program consecutively triggers processing tasks. For
performance reasons, it does not wait until one task has been completed
before starting the next task.
The results of the individual tasks are received as each task is
completed. The prebilling or redistribution result for item &V2& of pool
contract &V1& cannot be determined due to a technical problem. The
corresponding message is:
&V4&

System Response

It is possible that error messages arising from prebilling or
redistribution have not been included in the log. For this reason it is
not possible to assess the success or failure of processing.

How to fix this error?

Check the item. Repeat prebilling / redistribution for the pool
contract.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_PREBILLING251 - No confirmation from task &1 (pool contract &2, BRI &3) ?

  The SAP error message CRM_UBB_PREBILLING251 indicates that there is no confirmation from a specific task related to a pool contract and billing request item (BRI). This error typically arises in the context of billing processes within SAP Customer Relationship Management (CRM) and can be associated with issues in the billing document or the underlying contract.
  Causes:
  
  Incomplete Task Processing: The task associated with the pool contract may not have been completed or confirmed, leading to this error.
  Configuration Issues: There may be configuration issues in the billing process or in the integration between CRM and other SAP modules (like ERP).
  Data Inconsistencies: There could be inconsistencies in the data related to the pool contract or the billing request item.
  Authorization Issues: The user may not have the necessary authorizations to confirm the task.
  System Errors: Temporary system errors or issues with the SAP application server could also lead to this error.
  
  Solutions:
  
  Check Task Status: Verify the status of the task associated with the pool contract. Ensure that it has been processed and confirmed.
  Review Configuration: Check the configuration settings for billing and ensure that all necessary settings are correctly defined.
  Data Validation: Validate the data related to the pool contract and billing request item. Look for any missing or incorrect information.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the task and confirm the billing request.
  Reprocess the Task: If the task was not processed correctly, try to reprocess it or manually confirm it if possible.
  Check Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_BILLING, or SE80 for debugging and analyzing the issue.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.