How To Fix CRM_UBB_PREBILLING235 - The pool contract has been scheduled for asynchronous redistribution


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UBB_PREBILLING - Messages for Prebilling

  • Message number: 235

  • Message text: The pool contract has been scheduled for asynchronous redistribution

  • Show details Hide details
  • What causes this issue?

    Based on the customizing setting in table CRMC_UBB_POOL_PP, this pool
    has been scheduled for asynchronous pool redistribution.
    This pool contains &V1& redistribution items. A limit value of &V2&
    redistribution items is entered in the customizing table.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    In order to bill the pool contract, redistribution must be started for
    this pool with transaction CRM_UBB_POOL_DIST. As long as redistribution
    has not been performed, the relevant single contracts cannot be changed.
    For this, the header status "Wait for pool redistribution" has been set
    for the single contracts.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UBB_PREBILLING235 - The pool contract has been scheduled for asynchronous redistribution ?

    The SAP error message CRM_UBB_PREBILLING235 indicates that a pool contract has been scheduled for asynchronous redistribution. This typically occurs in the context of SAP Customer Relationship Management (CRM) and is related to the billing process, particularly when dealing with contracts that involve multiple billing elements or complex pricing conditions.

    Cause:

    1. Asynchronous Redistribution: The error suggests that the system has identified a need to redistribute the billing data for a pool contract asynchronously. This can happen due to changes in the contract, pricing conditions, or other related data that require recalculation or redistribution of billing elements.
    2. Data Inconsistencies: There may be inconsistencies in the data related to the pool contract, such as missing or incorrect information that prevents the system from processing the contract correctly.
    3. System Configuration: Incorrect configuration settings in the billing or contract management module can lead to this error.

    Solution:

    1. Check the Status of the Contract: Verify the status of the pool contract in question. Ensure that it is in a valid state for processing and that all necessary data is complete.
    2. Review the Redistribution Process: If the contract is scheduled for asynchronous redistribution, check the background jobs or processes that handle this redistribution. Ensure that they are running correctly and without errors.
    3. Data Consistency Check: Perform a consistency check on the data related to the pool contract. Look for any missing or incorrect entries that may need to be corrected.
    4. Reprocess the Contract: If necessary, you may need to reprocess the contract or trigger the redistribution manually to resolve the issue.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve known issues.
    6. Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurred.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_CONTRACT, or CRM_BILLING that may help you navigate to the contract and billing information.
    • Documentation: Review SAP documentation related to contract management and billing processes to understand the expected workflows and configurations.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the issue related to the error message CRM_UBB_PREBILLING235.

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