How To Fix CRM_UBB_PREBILLING234 - Status "Wait for pool redistribution" is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_PREBILLING - Messages for Prebilling

• Message number: 234

• Message text: Status "Wait for pool redistribution" is not active

What causes this issue?

The status "Wait for pool redistribution" is not active.

System Response

Redistribution is not performed.

How to fix this error?

This error represents a data inconsistency. Contact your system
administrator for further analysis.

Procedure for System Administrators

The system status "Wait for pool redistribution" has the technical name
I3022 (see transaction BS23). During pool redistribution, this status
must be active in the pool billing requirement item for which
redistribution is going to be performed. This error probably occurred
during pool redistribution.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_PREBILLING234 - Status "Wait for pool redistribution" is not active ?

  The SAP error message "CRM_UBB_PREBILLING234 Status 'Wait for pool redistribution' is not active" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the billing process, particularly related to the redistribution of billing documents or data pools.
  Cause:
  
  Status Issue: The error indicates that the status "Wait for pool redistribution" is not active, which means that the system is expecting a certain status to be active for the billing process to proceed.
  Configuration Issues: There may be configuration settings in the billing or CRM system that are not set correctly, leading to this status not being activated.
  Process Flow: The process flow may not have been followed correctly, or there may be missing steps in the billing process that prevent the status from being activated.
  Data Locking: There could be data locking issues where the necessary data for redistribution is not available or is being processed by another transaction.
  
  Solution:
  
  Check Status: Verify the status of the billing document or transaction in question. Ensure that the status "Wait for pool redistribution" is indeed required and check if it can be activated manually if needed.
  Review Configuration: Go through the configuration settings related to billing and ensure that all necessary settings are correctly configured. This may involve checking the billing type, item categories, and other related settings.
  Process Flow Verification: Ensure that all previous steps in the billing process have been completed successfully. If there are any incomplete steps, complete them before attempting to proceed with the billing.
  Data Consistency Check: Run consistency checks on the data involved in the billing process to ensure that there are no inconsistencies or errors that could be causing the issue.
  Transaction Logs: Check transaction logs for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide more detailed insights based on the specific configuration and version of your SAP system.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  Documentation: Review the official SAP documentation related to CRM billing processes for any additional guidance on handling statuses and error messages.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.