How To Fix CRM_UBB_PREBILLING301 - Error when rounding

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_PREBILLING - Messages for Prebilling

• Message number: 301

• Message text: Error when rounding

What causes this issue?

An error occurred during prebilling when rounding a quantity or a value.

System Response

This error message is set in the document. The document receives the
"Incorrect" status.

How to fix this error?

This is a technical error. Contact your system administrator.

Procedure for System Administrators

Check whether customizing is correct for the quantity units and
currencies used in the document.
You must then repeat the action that caused the error in the document.
You may need to cancel the previous action to do this. Contact the
department involved about this.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_PREBILLING301 - Error when rounding ?

  The SAP error message CRM_UBB_PREBILLING301 typically occurs during the billing process in SAP CRM (Customer Relationship Management) when there is an issue related to rounding calculations. This error can arise in various scenarios, such as when the system attempts to round amounts that do not conform to the expected formats or rules.
  Cause:
  
  Rounding Rules: The error may be triggered if the rounding rules defined in the system do not align with the amounts being processed. This can happen if the amounts are too small or if they do not meet the criteria set for rounding.
  Currency Conversion: If there are multiple currencies involved, discrepancies in currency conversion rates or rounding during conversion can lead to this error.
  Configuration Issues: Incorrect configuration in the pricing procedure or billing document settings can also lead to rounding errors.
  Data Integrity: Inconsistent or incorrect data in the billing documents or related master data can cause issues during the rounding process.
  
  Solution:
  
  Check Rounding Settings: Review the rounding settings in the pricing procedure. Ensure that the rounding rules are correctly defined and that they match the expected formats for the amounts being processed.
  Review Currency Settings: If multiple currencies are involved, check the currency conversion settings and ensure that the conversion rates are accurate and up to date.
  Validate Data: Check the billing document and related master data for any inconsistencies or errors. Ensure that all amounts are correctly formatted and that there are no missing or incorrect entries.
  Adjust Pricing Procedure: If necessary, adjust the pricing procedure to accommodate the specific requirements of the billing process. This may involve modifying the rounding rules or the way amounts are calculated.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation and provides solutions for known issues.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise in SAP ABAP.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on pricing procedures, rounding rules, and billing processes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the problem cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the CRM_UBB_PREBILLING301 error and implement a suitable solution.