How To Fix CRM_UBB_PREBILLING401 - Error in control processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_PREBILLING - Messages for Prebilling

• Message number: 401

• Message text: Error in control processing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_PREBILLING401 - Error in control processing ?

  The SAP error message CRM_UBB_PREBILLING401 typically indicates an issue during the pre-billing process in the SAP Customer Relationship Management (CRM) module. This error can arise due to various reasons related to configuration, data inconsistencies, or missing information.
  Causes:
  
  Missing or Incomplete Data: Required fields or data might be missing in the billing document or related objects.
  Configuration Issues: Incorrect configuration settings in the billing process or related components.
  Authorization Issues: The user may not have the necessary authorizations to perform the pre-billing operation.
  Inconsistent Data: Data inconsistencies between the CRM and ERP systems, especially if integration is involved.
  Custom Code Issues: If there are custom enhancements or modifications, they might be causing the error.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields in the billing document are filled out correctly.
  Review Configuration: Verify the configuration settings for billing in the CRM system. This includes checking pricing procedures, billing types, and other related settings.
  User Authorizations: Confirm that the user has the necessary authorizations to execute the pre-billing process.
  Data Consistency Check: Run consistency checks between the CRM and ERP systems to identify any discrepancies.
  Debugging: If custom code is involved, debug the relevant code to identify any issues that may be causing the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_BILLING, or others that may be involved in the billing process.
  Logs and Traces: Review application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages or warnings that could provide additional context.
  SAP Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to SAP documentation for CRM billing processes to ensure that all steps are being followed correctly.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.