How To Fix CRM_UBB_PRICING000 - *** General errors ***

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_PRICING - Messages for UBB Pricing

• Message number: 000

• Message text: *** General errors ***

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_PRICING000 - *** General errors *** ?

  The SAP error message CRM_UBB_PRICING000 with the description "General errors" typically indicates that there is a problem related to pricing in the SAP CRM system. This error can arise from various issues, and while the exact cause can vary depending on the specific context, here are some common causes and potential solutions:
  Common Causes:
  
  
  Missing or Incorrect Pricing Conditions: The pricing conditions required for the transaction may be missing or incorrectly configured in the system.
  
  
  Pricing Procedure Issues: The pricing procedure assigned to the sales document may not be set up correctly, or it may not be applicable to the specific transaction.
  
  
  Master Data Issues: Problems with master data, such as customer master, material master, or condition records, can lead to pricing errors.
  
  
  Currency Issues: If there are discrepancies in currency settings between the transaction and the pricing conditions, it can lead to errors.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the pricing logic, they may be causing unexpected behavior.
  
  
  Authorization Issues: Lack of proper authorizations for accessing certain pricing conditions or master data can also trigger this error.
  
  
  Solutions:
  
  
  Check Pricing Conditions: Verify that all necessary pricing conditions are maintained in the system. Use transaction codes like VK11 to check condition records.
  
  
  Review Pricing Procedure: Ensure that the correct pricing procedure is assigned to the sales document type and that it is configured properly. You can check this in the customizing settings under SPRO.
  
  
  Validate Master Data: Check the relevant master data (customer, material, etc.) to ensure that it is complete and accurate. Look for any missing or incorrect entries.
  
  
  Currency Configuration: Ensure that the currency settings are consistent across the transaction and the pricing conditions. Check the currency type and conversion settings.
  
  
  Debug Custom Code: If there are custom enhancements, consider debugging the pricing logic to identify any issues. You may need the help of a developer for this.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the pricing conditions and master data.
  
  
  Review Logs: Check the application logs for more detailed error messages that can provide additional context about the issue. You can use transaction SLG1 to view application logs.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes that may address known issues related to this error message. You can search for notes in the SAP Support Portal.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 for condition records, and SPRO for configuration.
  Documentation: Review SAP documentation related to pricing procedures and condition techniques for a deeper understanding of how pricing works in SAP CRM.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_UBB_PRICING000 error in your SAP CRM system.