How To Fix CRM_UBB_PRICING002 - Customizing entry for condition type &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_PRICING - Messages for UBB Pricing

• Message number: 002

• Message text: Customizing entry for condition type &1 not found

What causes this issue?

Condition type &V1& is used in pricing, however, no Customizing is
available for this condition type.

System Response

Processing is terminated because an inconsistent system state was
detected.

How to fix this error?

Notify your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_PRICING002 - Customizing entry for condition type &1 not found ?

  The SAP error message CRM_UBB_PRICING002 indicates that there is a missing customizing entry for a specific condition type in the pricing procedure. This error typically occurs in the context of pricing in SAP CRM (Customer Relationship Management) when the system cannot find the necessary configuration for a condition type that is expected to be present.
  Cause:
  
  Missing Customizing Entry: The most common cause is that the condition type specified in the error message has not been defined in the pricing procedure or is not properly configured.
  Incorrect Configuration: The condition type may exist, but it might not be assigned to the relevant pricing procedure or may not be active.
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly, leading to missing entries.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the condition type.
  
  Solution:
  
  
  Check Condition Type Configuration:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to Sales and Distribution > Basic Functions > Pricing > Pricing Control > Define Condition Types.
  Verify that the condition type mentioned in the error message exists and is correctly configured.
  
  
  
  Assign Condition Type to Pricing Procedure:
  
  In the same SPRO path, navigate to Pricing Procedure.
  Check if the condition type is assigned to the relevant pricing procedure.
  If it is not assigned, you will need to add it to the pricing procedure.
  
  
  
  Check for Active Status:
  
  Ensure that the condition type is active and not marked for deletion.
  
  
  
  Transport Requests:
  
  If the configuration was recently transported, check the transport logs to ensure that all necessary objects were included and transported correctly.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the condition type.
  
  
  
  Testing:
  
  After making the necessary changes, test the pricing procedure again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPRO: Access the SAP Reference IMG for configuration.
  VK11: Create or change condition records for condition types.
  VK31: Maintain condition records in bulk.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on pricing procedures and condition types.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the error message.
  
  
  By following these steps, you should be able to resolve the error message CRM_UBB_PRICING002 and ensure that the necessary condition types are properly configured in your SAP system.