How To Fix CRM_UBB_PRICING001 - Invalid entry in Customizing table CRMC_UBB_USG_ASS

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_PRICING - Messages for UBB Pricing

• Message number: 001

• Message text: Invalid entry in Customizing table CRMC_UBB_USG_ASS

What causes this issue?

Customizing table CRMC_UBB_USG_ASS, where you can assign usage usage
functions to other usage functions, contains an invalid entry that
results in a recursive assignment of usage functions.
Simple example of a recursive assignment:
Usage function 0BW4 contains usage function 0CO4.
Usage function 0CO4 contains usage function 0TOT.
Usage function 0TOT contains usage function 0BW4.
Because usage function 0BW4 also contains function 0TOT through function
0CO4, but this function also contains 0BW4, this is an illegal recursive
assignment.
This is a simple example, because you also need the usage function group
and the usage function category for a complete assignment. If entry 1
and entry 3 lie in different usage function groups, for example, no
error will be triggered.

System Response

If the message is triggered during Customizing processing of the table,
the system outputs an error message. You cannot save the incorrect
entry.
If this message is triggered within pricing or other processing, the
program terminates because the incorrect Customizing would result in an
endless loop.

How to fix this error?

Check the system settings in Customizing for <ZK>Usage-Based Service
Contract Processing</> in IMG activity
<DS:SIMG.CRMV_UBB_USG_MAINT>Assign Usage Functions and Credit Overview
</>.
The IMG activity contains several views in the dialog structure. Go to
the <ZK>Usage Function Dependencies</> view for each usage function
group and check whether a recursive call can result from the entries.
Correct or delete the incorrect entries.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_PRICING001 - Invalid entry in Customizing table CRMC_UBB_USG_ASS ?

  The SAP error message CRM_UBB_PRICING001 indicating "Invalid entry in Customizing table CRMC_UBB_USG_ASS" typically arises in the context of SAP Customer Relationship Management (CRM) when there is an issue with the configuration related to usage-based billing (UBB). This error suggests that there is an invalid or missing entry in the customizing table that is used for defining usage-based billing settings.
  Cause:
  
  Missing or Incorrect Configuration: The most common cause of this error is that the required entries in the customizing table CRMC_UBB_USG_ASS are either missing or incorrectly configured. This table is used to define the relationships between usage types and their corresponding billing settings.
  Data Inconsistency: There may be inconsistencies in the data that are causing the system to not recognize valid entries.
  Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), there may have been issues during the transport process that led to missing or incomplete entries.
  
  Solution:
  
  
  Check Customizing Table: 
  
  Go to transaction code SE16 or SE11 and enter the table name CRMC_UBB_USG_ASS.
  Check if the required entries exist. If they do not, you will need to create them based on your business requirements.
  
  
  
  Review Configuration:
  
  Navigate to the customizing settings for usage-based billing in the SAP CRM system. This can typically be found under:
  
  SPRO -> SAP Customizing Implementation Guide -> Customer Relationship Management -> Billing -> Usage-Based Billing -> Define Usage Types.
  
  
  Ensure that all necessary usage types and their corresponding settings are correctly defined.
  
  
  
  Data Consistency Check:
  
  Ensure that all related tables and configurations are consistent and correctly linked. This may involve checking other related tables that interact with CRMC_UBB_USG_ASS.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings. You may need to re-transport the configuration or manually adjust the entries in the target system.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to usage-based billing for any specific requirements or known issues.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a production issue.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SE16 or SE11 for table display.
  SPRO for accessing the customizing settings.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Usage-Based Billing Documentation: Familiarize yourself with the documentation related to UBB in SAP CRM to understand the configuration and dependencies better.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_UBB_PRICING001.