How To Fix CRM_UBB_PREBILLING224 - Pool contract &1 (billing request) item &2 is locked for billing

CRM_UBB_PREBILLING224 - Overview

• Message type: E = Error

• Message class: CRM_UBB_PREBILLING - Messages for Prebilling

• Message number: 224

• Message text: Pool contract &1 (billing request) item &2 is locked for billing

What causes this issue?

Item &V2& in pool contract &V1& is locked for billing.

System Response

This is an information message. The prebilling can be performed.
However, you can only perform billing for this item of the pool contract
once the billing lock has been removed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_PREBILLING224 - Pool contract &1 (billing request) item &2 is locked for billing ?

  The SAP error message CRM_UBB_PREBILLING224 indicates that a specific item in a pool contract is locked for billing. This typically occurs in the context of billing processes within SAP Customer Relationship Management (CRM) or SAP Convergent Charging (SAP CC). Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Locking Mechanism: The item in the billing request is locked due to ongoing processes. This could be because another user or process is currently working on the same item, or it may be in a state that prevents it from being billed (e.g., pending approval, in a workflow).
  Incomplete Data: The item may have incomplete or incorrect data that prevents it from being processed for billing.
  System Configuration: There may be configuration settings in the system that enforce locking under certain conditions, such as during specific billing cycles or processes.
  
  
  Solution:
  
  Check Lock Status: Use transaction code SM12 to check for locks on the item.