How To Fix CRM_UBB_PREBILLING223 - Error in BAdI for credit sorting

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_PREBILLING - Messages for Prebilling

• Message number: 223

• Message text: Error in BAdI for credit sorting

What causes this issue?

In the BAdI for credit sorting that defines the sequence in which the
credit is to be used, a disallowed change has been made to the
transferred credit table.

System Response

Prebilling is terminated for the contract involved and this error
message is written to the contract application log.

How to fix this error?

Inform your system administrator, because this is a program error.

Procedure for System Administrators

There is a program error in the implementation of BAdI definition
CRM_UBB_SORT_CRED_FOR_CONS (assigned to enhancement spot
CRM_UBB_PREBILLING). <ZH>The BAdI implementation is only allowed to
change the sorting of the transferred credit</>. Credit has either been
deleted, added or attributes have been changed.
Either you or the developer responsible should correct the BAdI
implementation and repeat prebilling for the incorrect contract.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_PREBILLING223 - Error in BAdI for credit sorting ?

  The SAP error message CRM_UBB_PREBILLING223 typically indicates an issue related to the Business Add-In (BAdI) implementation for credit sorting in the context of billing or invoicing processes within the SAP Customer Relationship Management (CRM) module. This error can occur during the pre-billing process when the system attempts to sort credits but encounters a problem in the BAdI implementation.
  Cause:
  
  BAdI Implementation Issues: The BAdI for credit sorting may not be implemented correctly, or there may be errors in the custom code that is executed during the sorting process.
  Data Issues: There may be inconsistencies or missing data in the billing documents or credit notes that the BAdI is trying to process.
  Configuration Issues: Incorrect configuration settings related to billing or credit management in the SAP system can lead to this error.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access certain data or execute specific functions.
  
  Solution:
  
  Check BAdI Implementation: Review the implementation of the BAdI related to credit sorting. Ensure that the code is correct and that all necessary logic is implemented. You can use transaction code SE19 to check the implementation.
  Debugging: If you have access to the development environment, you can debug the BAdI implementation to identify the exact point of failure. This can help you understand what data or logic is causing the error.
  Data Validation: Check the data being processed during the pre-billing step. Ensure that all required fields are populated and that there are no inconsistencies in the billing documents or credit notes.
  Configuration Review: Review the configuration settings related to billing and credit management in the SAP system. Ensure that they are set up correctly according to your business requirements.
  Authorization Check: Verify that the user has the necessary authorizations to perform the actions related to billing and credit sorting. You can check this using transaction code SU53 or by consulting with your security team.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  BAdI Documentation: Familiarize yourself with the documentation for the specific BAdI being used for credit sorting. This can provide insights into its expected behavior and any parameters that need to be configured.
  Transaction Codes: Common transaction codes related to billing and credit management include:
  
  VF01: Create Billing Document
  VF02: Change Billing Document
  VF03: Display Billing Document
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP directly for further assistance.