How To Fix CRM_UBB_CHANGE197 - Item &1: Change process only possible for usage-based/serv. contr. items

CRM_UBB_CHANGE197 - Overview

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 197

• Message text: Item &1: Change process only possible for usage-based/serv. contr. items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE197 - Item &1: Change process only possible for usage-based/serv. contr. items ?

  The SAP error message CRM_UBB_CHANGE197 indicates that a change process is being attempted on an item that is not eligible for modification under the usage-based billing (UBB) or service contract framework. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with service contracts or usage-based billing scenarios.
  
  Cause:
  The error arises when:
  
  You are trying to change an item that is not classified as a usage-based billing item or a service contract item.
  The item in question may not have the necessary attributes or settings that allow it to be modified in the context of usage-based billing.
  The item might be in a status that does not permit changes (e.g., completed, closed, etc.).
  
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Item Type: Ensure that the item you are trying to change is indeed a usage-based billing item or a service contract item. You can do this by reviewing the item