How To Fix CRM_UBB_CHANGE196 - Item &1: Change process cannot be executed because item is not released

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 196

• Message text: Item &1: Change process cannot be executed because item is not released

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE196 - Item &1: Change process cannot be executed because item is not released ?

  The SAP error message CRM_UBB_CHANGE196 indicates that a change process cannot be executed for a specific item because it has not been released. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to modify or process an item that is still in a draft or unreleased state.
  Cause:
  
  Item Status: The item in question has not been released, meaning it is still in a preliminary state and cannot be modified or processed further.
  Workflow Issues: There may be a workflow that has not been completed, preventing the item from being released.
  Authorization Issues: The user may not have the necessary permissions to release the item.
  Configuration Settings: There may be specific configuration settings in the system that dictate when and how items can be released.
  
  Solution:
  
  
  Release the Item: 
  
  Navigate to the item in question and check its status. If it is in a draft state, you will need to release it. This can typically be done through the transaction or application where the item is managed.
  Look for a "Release" button or option in the user interface.
  
  
  
  Check Workflow:
  
  If the item is part of a workflow, ensure that all necessary steps have been completed. You may need to check the workflow log for any errors or pending approvals.
  
  
  
  Review Authorizations:
  
  Ensure that you have the necessary authorizations to release the item. If not, contact your system administrator to grant the required permissions.
  
  
  
  Consult Configuration:
  
  If the issue persists, consult with your SAP configuration team to review the settings related to item release processes. There may be specific rules or conditions that need to be met before an item can be released.
  
  
  
  Error Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about why the item cannot be released.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing items, such as CRM order management transactions.
  SAP Notes: Search for SAP Notes related to CRM_UBB_CHANGE196 for any known issues or patches that may address this error.
  Documentation: Review SAP documentation or help files related to item management and release processes in CRM for more detailed guidance.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support or your internal IT support team for further assistance.