How To Fix CRM_UBB_CHANGE189 - Item &1: Currency of pool contract and usage contract are different

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 189

• Message text: Item &1: Currency of pool contract and usage contract are different

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_UBB_CHANGE189 - Item &1: Currency of pool contract and usage contract are different ?

  The SAP error message CRM_UBB_CHANGE189 indicates that there is a mismatch in the currency between a pool contract and a usage contract in the SAP Customer Relationship Management (CRM) system. This error typically arises when you are trying to perform an operation that involves both contracts, such as creating or updating a usage contract that references a pool contract, and the currencies do not match.
  Cause:
  
  Currency Mismatch: The primary cause of this error is that the pool contract and the usage contract are defined in different currencies. For example, if the pool contract is in USD and the usage contract is in EUR, the system will throw this error.
  Configuration Issues: There may be configuration settings in the system that enforce currency consistency across contracts.
  Data Entry Errors: Incorrect data entry during the creation of contracts can lead to this mismatch.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contract Currencies:
  
  Go to the relevant contracts in the SAP CRM system.
  Verify the currency settings for both the pool contract and the usage contract.
  Ensure that both contracts are using the same currency.
  
  
  
  Update Contract Currency:
  
  If you find that the currencies are different, you will need to update one of the contracts to match the currency of the other.
  This may involve changing the currency in the contract details or creating a new contract with the correct currency.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about which currency to use, consult with your finance or accounting team to ensure compliance with financial policies.
  
  
  
  Review Configuration Settings:
  
  If this issue occurs frequently, review the configuration settings in the SAP system to ensure that currency consistency is enforced as per business requirements.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_CONTRACT to access and modify contracts.
  Documentation: Refer to SAP documentation or help files for more detailed information on contract management and currency settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  By following these steps, you should be able to resolve the CRM_UBB_CHANGE189 error and ensure that your contracts are properly aligned in terms of currency.