How To Fix CRM_UBB_CHANGE191 - Item &1: The billing plans of usg/pool contract are not synchronized

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 191

• Message text: Item &1: The billing plans of usg/pool contract are not synchronized

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE191 - Item &1: The billing plans of usg/pool contract are not synchronized ?

  The SAP error message CRM_UBB_CHANGE191 indicates that there is a synchronization issue with the billing plans of a usage or pool contract in the SAP Customer Relationship Management (CRM) system. This error typically arises when there are discrepancies between the billing plans defined in the contract and the billing plans that are expected or required by the system.
  Cause:
  
  Inconsistent Billing Plans: The billing plans for the usage or pool contract may have been modified or not updated correctly, leading to inconsistencies.
  Manual Changes: If manual changes were made to the billing plans without proper synchronization, this can lead to this error.
  Data Migration Issues: If data was migrated from another system or from a previous version of SAP, there may be inconsistencies in the billing plan data.
  Configuration Issues: Incorrect configuration settings in the CRM system related to billing plans can also lead to this error.
  
  Solution:
  
  Check Billing Plans: Review the billing plans associated with the usage/pool contract. Ensure that they are consistent and correctly defined.
  Synchronize Billing Plans: If there are discrepancies, you may need to synchronize the billing plans. This can often be done through the transaction code CRMD_ORDER or similar, depending on your version of SAP.
  Recreate Billing Plans: If the billing plans are significantly out of sync, consider deleting and recreating them to ensure they are aligned.
  Consult Documentation: Refer to SAP documentation or notes related to billing plans and contracts for specific guidance on resolving synchronization issues.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if this is a recurring issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in managing contracts and billing plans.
  SAP Notes: Search for SAP Notes related to CRM billing plans and synchronization issues.