How To Fix CRM_UBB_CHANGE193 - Item &1: Customizing for pool linkage does not allow pool linkage

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 193

• Message text: Item &1: Customizing for pool linkage does not allow pool linkage

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

To permit the combination of transaction type/item category define an
appropriate entry in table CRMC_POOL_LINK

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE193 - Item &1: Customizing for pool linkage does not allow pool linkage ?

  The SAP error message CRM_UBB_CHANGE193 indicates that there is an issue with the customizing settings related to pool linkage for a specific item in the SAP CRM system. This error typically arises when the system is unable to establish a pool linkage for the specified item due to configuration settings.
  Cause:
  The error can occur due to several reasons, including:
  
  
  Incorrect Customizing Settings: The customizing settings for the pool linkage may not be correctly configured in the system. This could involve missing or incorrect entries in the relevant customizing tables.
  
  
  Item Type Restrictions: The item type you are trying to link may not be allowed for pool linkage based on the current configuration.
  
  
  Missing Authorizations: The user may not have the necessary authorizations to perform the action related to pool linkage.
  
  
  Inconsistent Data: There may be inconsistencies in the data related to the item, which prevents the system from establishing the pool linkage.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customizing Settings:
  
  Navigate to the relevant customizing transaction (usually in SPRO) and verify the settings for pool linkage.
  Ensure that the item type you are working with is allowed for pool linkage.
  
  
  
  Review Item Type Configuration:
  
  Check the configuration for the specific item type in the CRM system to ensure it is set up correctly for pool linkage.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform actions related to pool linkage. You may need to consult with your security team to verify this.
  
  
  
  Data Consistency Check:
  
  Review the data associated with the item to ensure there are no inconsistencies or missing information that could be causing the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) for checking configurations and data.
  SAP Notes: Search for SAP Notes related to the error message CRM_UBB_CHANGE193 in the SAP Support Portal for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_UBB_CHANGE193 error message.