How To Fix CRM_UBB_CHANGE187 - Item &1: Chg. proc. cannot be exec.: Waiting for automatic postprocessing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 187

• Message text: Item &1: Chg. proc. cannot be exec.: Waiting for automatic postprocessing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE187 - Item &1: Chg. proc. cannot be exec.: Waiting for automatic postprocessing ?

  The SAP error message CRM_UBB_CHANGE187 indicates that there is an issue with the change process for a specific item in the CRM system. The message states that the change process cannot be executed because it is waiting for automatic post-processing. This typically occurs in scenarios where a change has been made to a business object, but the system is unable to complete the processing of that change due to dependencies or other processes that need to be completed first.
  Cause:
  
  Pending Automatic Post-Processing: The system is waiting for an automatic post-processing job to complete before it can proceed with the change process.
  Locking Issues: There may be locks on the business object that prevent the change from being processed.
  Background Jobs: There might be background jobs that are scheduled to run and are not yet completed, which are necessary for the change process to continue.
  Configuration Issues: There could be configuration settings in the CRM system that are causing delays or preventing the change process from executing.
  
  Solution:
  
  Check Background Jobs: Go to transaction SM37 to check for any background jobs that are related to the change process. Ensure that they are completed successfully.
  Review Lock Entries: Use transaction SM12 to check for any lock entries that might be preventing the change process. If you find any locks that are no longer needed, you can delete them (ensure you have the necessary authorizations).
  Monitor Automatic Post-Processing: Check the status of automatic post-processing jobs. You can use transaction SM21 to view system logs and identify any issues that might be causing delays.
  Reprocess the Change: If the automatic post-processing has completed, try to reprocess the change manually. You can do this by navigating to the relevant transaction or using the appropriate function module.
  Consult SAP Notes: Look for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  System Configuration: If the issue persists, review the configuration settings related to change processes in your CRM system. Ensure that all necessary settings are correctly configured.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM37 (Job Monitoring), SM12 (Lock Entries), and SM21 (System Log) for troubleshooting.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with the error message and any relevant logs or background job information.
  Documentation: Review the SAP documentation related to change processes in CRM to understand the expected behavior and any prerequisites for successful execution.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.