How To Fix CRM_UBB_CHANGE186 - Item &1: Change process cannot be executed because it is a quotation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 186

• Message text: Item &1: Change process cannot be executed because it is a quotation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE186 - Item &1: Change process cannot be executed because it is a quotation ?

  The SAP error message CRM_UBB_CHANGE186 indicates that a change process cannot be executed for a specific item because it is a quotation. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to modify or process a quotation that is not in a state that allows for the requested changes.
  Cause:
  The primary cause of this error is that the system is attempting to perform an operation (such as changing the status, deleting, or processing) on a quotation item that is not allowed. This could be due to several reasons:
  
  Quotation Status: The quotation may be in a status that does not permit changes (e.g., it may be locked or already processed).
  Business Logic: The business rules defined in the system may restrict certain operations on quotations to maintain data integrity.
  Incomplete Data: There may be missing or incomplete data that prevents the system from executing the change process.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Quotation Status: Verify the status of the quotation. If it is in a status that does not allow changes (e.g., "Completed" or "Locked"), you may need to change the status back to a modifiable state or create a new quotation.
  
  
  Review Business Rules: Consult with your SAP administrator or functional consultant to understand the business rules that apply to quotations in your system. There may be specific configurations that prevent changes.
  
  
  Data Validation: Ensure that all required fields and data are complete and valid. If there are any missing or incorrect entries, correct them before attempting to make changes.
  
  
  Use Alternative Processes: If the quotation cannot be changed, consider using alternative processes such as creating a new quotation or copying the existing quotation to a new one, making the necessary changes there.
  
  
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP CRM.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with quotations, such as CRMD_ORDER for managing sales orders and quotations.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  User Authorization: Ensure that the user attempting to make the changes has the necessary authorizations to modify quotations.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.