How To Fix CRM_UBB_CHANGE184 - Item &1: Change proc. cannot be exec.: Usage is not completely prebilled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 184

• Message text: Item &1: Change proc. cannot be exec.: Usage is not completely prebilled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE184 - Item &1: Change proc. cannot be exec.: Usage is not completely prebilled ?

  The SAP error message CRM_UBB_CHANGE184 indicates that there is an issue with the billing process for a specific item in a CRM (Customer Relationship Management) system. The message states: "Item &1: Change proc. cannot be exec.: Usage is not completely prebilled." This typically means that the item in question has usage that has not been fully billed, which prevents further changes or processing.
  Cause:
  
  Incomplete Prebilling: The primary cause of this error is that the usage for the item has not been completely billed. This could happen if there are outstanding billing documents or if the billing process was interrupted.
  Billing Status: The item may have a status that indicates it is still in the process of being billed or that it has pending billing items.
  Configuration Issues: There may be configuration settings in the billing process that are not aligned with the current state of the item.
  
  Solution:
  
  Check Billing Documents: Review the billing documents associated with the item to ensure that all usage has been billed. If there are any pending documents, process them to complete the billing.
  Review Item Status: Check the status of the item in the CRM system. Ensure that it is not in a state that would prevent further changes (e.g., locked for billing).
  Reprocess Billing: If there was an interruption in the billing process, you may need to reprocess the billing for the item. This can often be done through the billing transaction in SAP.
  Consult Logs: Look at the application logs or error logs in SAP to identify any additional details that may provide insight into why the billing is incomplete.
  Configuration Review: If the issue persists, review the configuration settings related to billing and usage in the CRM system. Ensure that they are set up correctly to allow for the expected billing processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, VF01 (Create Billing Document), and VF02 (Change Billing Document) to manage billing documents.
  SAP Notes: Check for any SAP Notes related to this error message or similar issues. SAP Notes often provide patches or additional guidance for specific error messages.
  Documentation: Review SAP documentation related to billing processes in CRM to understand the expected workflows and configurations.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM and billing processes.