How To Fix CRM_TSRV_ORDER_PROC004 - Not all parts to be dismantled in doc.are installed at dismant. location


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_TSRV_ORDER_PROC - Technical Service: Order Processes

  • Message number: 004

  • Message text: Not all parts to be dismantled in doc.are installed at dismant. location

  • Show details Hide details
  • What causes this issue?

    If you specify a dismantling location, a check is made to see whether
    all parts to be dismantled are installed at that location. One or more
    parts to be dismantled are not installed at the specified dismantling
    location.

    System Response

    How to fix this error?

    Check which parts to be dismantled are not installed at the dismantling
    location and change your entries.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_TSRV_ORDER_PROC004 - Not all parts to be dismantled in doc.are installed at dismant. location ?

    The SAP error message CRM_TSRV_ORDER_PROC004 indicates that not all parts that are supposed to be dismantled in a document are installed at the designated dismantling location. This error typically occurs in the context of service order processing, particularly when dealing with dismantling operations in SAP Customer Relationship Management (CRM) or SAP Service Management.

    Cause:

    1. Missing Components: The parts that are supposed to be dismantled are not physically present at the location specified in the service order.
    2. Incorrect Dismantling Location: The dismantling location may not be correctly defined in the service order or may not match the actual location of the components.
    3. Incomplete Data: The service order may not have been updated with the latest information regarding the installed parts.
    4. Configuration Issues: There may be issues with the configuration of the service order or the dismantling process in the system.

    Solution:

    1. Verify Installed Parts: Check the service order to ensure that all parts that need to be dismantled are indeed installed at the specified location. You can do this by reviewing the installation data in the order.
    2. Update Service Order: If any parts are missing, update the service order with the correct information regarding the installed components.
    3. Check Dismantling Location: Ensure that the dismantling location specified in the service order matches the actual location of the parts. If necessary, correct the location in the order.
    4. Review Configuration: If the issue persists, review the configuration settings related to service orders and dismantling processes in your SAP system. Ensure that all necessary settings are correctly configured.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling dismantling operations and service orders.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like IW32 (Change Order) or IW33 (Display Order) to view and modify service orders.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify service orders and related components.

    If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.

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