How To Fix CRM_TSRV_ORDER_PROC006 - Installed base component &1 deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TSRV_ORDER_PROC - Technical Service: Order Processes

• Message number: 006

• Message text: Installed base component &1 deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TSRV_ORDER_PROC006 - Installed base component &1 deleted ?

  The SAP error message CRM_TSRV_ORDER_PROC006 indicates that the installed base component specified (denoted as &1) has been deleted. This error typically occurs in the context of service order processing within the SAP Customer Relationship Management (CRM) module, particularly when dealing with service orders that reference installed base components.
  Cause:
  
  Deletion of Installed Base Component: The most direct cause of this error is that the installed base component referenced in the service order has been deleted from the system. This could happen due to data maintenance activities or incorrect data handling.
  Data Consistency Issues: There may be inconsistencies in the database where the service order is trying to reference an installed base component that no longer exists.
  Incorrect Configuration: There might be configuration issues in the CRM system that lead to the system not recognizing the installed base component.
  
  Solution:
  
  Check Installed Base: Verify if the installed base component (&1) is indeed deleted. You can do this by checking the installed base records in the system.
  Recreate or Restore: If the component was deleted unintentionally, you may need to recreate it or restore it from a backup if available.
  Update Service Order: If the installed base component is no longer relevant, you may need to update the service order to remove the reference to the deleted component.
  Data Consistency Check: Run data consistency checks in the CRM system to identify and resolve any inconsistencies that may be causing this error.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to view and manage service orders, and IB01 to manage installed base components.
  SAP Notes: Check for relevant SAP Notes that may provide additional insights or solutions related to this error.
  System Logs: Review system logs for any additional error messages or warnings that may provide context for the issue.
  
  By following these steps, you should be able to diagnose and resolve the error related to the deleted installed base component in your SAP CRM system.