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Message type: E = Error
Message class: CRM_TSRV_ORDER_PROC - Technical Service: Order Processes
Message number: 005
Message text: Installed base component &1 moved to &2
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CRM_TSRV_ORDER_PROC005
- Installed base component &1 moved to &2 ?The SAP error message "CRM_TSRV_ORDER_PROC005 Installed base component &1 moved to &2" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the installed base (IB) components during order processing. This message indicates that an installed base component has been moved from one location or status to another, which may not be expected or allowed in the current context of the order processing.
Cause:
- Status Change: The installed base component may have undergone a status change that is not compatible with the current order processing.
- Location Change: The component might have been physically moved to a different location, which is not reflected in the order or system.
- Configuration Issues: There may be configuration settings in the CRM system that do not allow for the current operation due to the state of the installed base component.
- Data Inconsistency: There could be inconsistencies in the data related to the installed base, such as missing or incorrect entries in the database.
Solution:
- Check Installed Base Status: Verify the status of the installed base component in the system. Ensure that it is in the correct status for the operation you are trying to perform.
- Review Movement History: Look at the movement history of the installed base component to understand why it was moved and whether this movement is valid.
- Update Configuration: If the issue is related to configuration settings, consult with your SAP administrator or functional consultant to adjust the settings as necessary.
- Data Consistency Check: Run data consistency checks to identify and resolve any discrepancies in the installed base data.
- Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
- Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to diagnose and resolve the issue related to the error message.
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