How To Fix CRM_TSRV_LISTS003 - Recursive use of templates is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TSRV_LISTS - Message Class for Selection List for Technical Services

• Message number: 003

• Message text: Recursive use of templates is not permitted

What causes this issue?

When trying to construct a hierarchy of service order templates, you
tried to create a link to a service order template that is already used
directly in the hierarchy. Example: Template A should consist of
templates B and C. In turn, template B is a grouping of A and D. Since A
is already used in the hierarchy (and also in the uppermost position),
it does not make sense to create a link to B. The system does not permit
the use of recursive template definitions.

System Response

The system does not permit any recursive call.

How to fix this error?

Delete the link to the service order template.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TSRV_LISTS003 - Recursive use of templates is not permitted ?

  The SAP error message CRM_TSRV_LISTS003 indicates that there is an issue with the recursive use of templates in the SAP CRM system. This error typically arises when a template is trying to reference itself or another template that eventually leads back to the original template, creating a loop. This is not permitted in SAP as it can lead to infinite recursion and system instability.
  Cause:
  
  Template Configuration: The most common cause is that a template is configured to reference itself directly or indirectly through other templates.
  Hierarchy Issues: If templates are organized in a hierarchy, a circular reference may occur, leading to this error.
  Incorrect Template Usage: Users may inadvertently select a template that is not designed for recursive use.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Review Template Configuration:
  
  Go to the template configuration in the SAP CRM system.
  Check the settings of the template that is causing the error.
  Ensure that it does not reference itself or create a circular reference with other templates.
  
  
  
  Modify Template References:
  
  If you find that a template is referencing itself, modify the configuration to remove this reference.
  If templates are interlinked, ensure that they do not create a loop.
  
  
  
  Test Changes:
  
  After making changes, test the templates to ensure that the error no longer occurs.
  Create a scenario that uses the templates to verify that they function correctly without recursion.
  
  
  
  Documentation and Best Practices:
  
  Document the changes made to the templates for future reference.
  Establish best practices for template creation to avoid recursive references in the future.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. Sometimes, SAP releases notes that provide additional context or solutions for known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Ensure that users who create or manage templates are trained on the proper configuration to avoid recursive references.
  
  By following these steps, you should be able to resolve the CRM_TSRV_LISTS003 error and prevent it from occurring in the future.